COGNAC Business Process Services provide seamless digital integration of your front and back offices.

Process Automation

COGNAC Agile Process Automation transforms business processes with data discovery robotics

Customer Experience

Transform the ways you engage with your customers by bringing together technology, and workforce capabilities

HR & Payroll

Standardize Human Resource and Payroll processes with a complete view of your global workforce

Optimize and transform your enterprise business processes


Partner with COGNAC BPS to drive your business outcomes. Our solutions help you create seamless engagement across your front, middle and back offices. Gain key benefits such as accelerated service delivery, reduced costs, and improved customer satisfaction

HK's #1 HR & Payroll Service Provider


COGNAC systems was challenged with transforming Financial systems, HR and Payroll processes of one of the largest employers in Hong Kong. COGNAC engaged CSI from BPS to drive process harmonization and improvements. Quote from the client after implementation: “COGNAC has the much-needed capability of understanding the system and process landscape while developing solutions, without disturbing the core applications and process environment.”

Worldwide Satisfied Customers

“The solution will help mitigate our current challenges without involving a big system change. The team, in addition, has provided us with a template to solve future problems in other finance areas. A big thanks goes to the COGNAC team.”

Massimiliano Genta

Coralba Water

“Through COGNAC, we now have CSI best shore centers in Poland, Costa Rica, India, and China, with the ability to handle each region and local languages. We know with COGNAC, we can offer support anywhere in the world.”

Lex Benton

SVG Capital